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For after-sales, service and warranty managers

Give every warranty case a history that is easy to follow.

From the client's first report to the technician's visit, connect the issue to the yacht, onboard area and supplier. Retain photographs, decisions and progress over time.

Build your tailored demo

We will follow a warranty case from the initial report through to verification of the intervention.

Sailify · demo environmentReal product
Warranty work item for a technical system on a Sailify demonstration yacht
A real product screen with demonstration data. During the demo, we follow the steps that matter to your team.

The day-to-day problem

Less context to reconstruct.

The service team rebuilds the history from emails and calls.

The yacht retains work records, photographs, comments and documents.

Warranty, quality checks and extra work sit in one undifferentiated list.

Work types and lists separate each route while retaining the yacht reference.

Updating the client requires answers from several people.

Status, supplier and operational context are available in the work record.

The workflow we will explore together

From the first observation to the latest update.

01Client reports · On Hold

Open the report in its yacht context

Record the yacht, location, warranty type and photographic evidence of the issue.

Explore this feature
Sailify · demo environmentReal product
Sailify screen: Client reports · On Hold
New client reports awaiting review and assignment.
02Supplier quotes

Coordinate the supplier and quotation

Assign the supplier and connect a quotation when the case requires a commercial proposal.

Explore this feature
Sailify · demo environmentReal product
Sailify screen: Supplier quotes
The dedicated view for supplier requests and proposals.
03Internal closure

Verify the intervention and update the history

Review evidence of the supplier's completed work and update the item status after the internal team's inspection.

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Sailify · demo environmentReal product
Sailify screen: Internal closure
The status updated by the internal team after the supplier completes the work.

The next step

A useful demo. A practical starting point.

Describe your after-sales operation, the fleet you support, the suppliers involved and the steps that currently require the most coordination.

What we prepare with you

  • A guided warranty case with yacht, location, photographs and supplier.
  • A proposed setup for internal roles, clients and external collaborators.
  • An assessment of the existing history to transfer and a first adoption scope.

There is no online purchase. After the discussion, we define the scope, timing and commercial proposal that fit your organisation.

Book a demo · Warranty and After-Sales

01

Choose a day and time

Italian time

30-minute appointment · times shown in Europe/Rome.

02

Add your details

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Before we talk

Practical questions.

Does Sailify decide whether work is covered by warranty?

Contractual assessment remains with your team. Sailify lets you classify and manage the intervention, its technical information and operational workflow.

Can external suppliers take part?

Yes. Suppliers have dedicated profiles and can be assigned to work items. Their access to data depends on their role and permissions.

Can we bring across our existing history?

We review a sample of files and records during onboarding. The format, data quality and volume determine the migration path to agree with you.